UX Research & Design for Software
People’s needs are constantly evolving, and user experience is different for everyone. So, designing a meaningful digital experience requires you to get closer to your users.
We are now offering three UX research and design services to help you listen and design positive digital experiences for your users.
The Designathon
Custom software design and development today is a luxury: traditional ways of development are often too expensive, too slow, too unreliable! This is why we are changing the way we design and develop software with The Designathon.
With this innovation package, we work with your team to research and design the solution internally. You will get a developer-ready prototype designed and tested with 5 end-users in two weeks.
What to expect:
UX research to understand, map and align user needs with business goals.
User stories detailing scenarios of how actual users will interact with the feature.
Maps and sketches to establish visual direction.
Interaction design for the feature (including visual style, information hierarchy, and UX writeup to guide users through the digital experience)
An interactive prototype to breathe life into the feature and demonstrate how things will work.
Usability testing with 5 end-users to ensure the solution solves the user pain points.
Developer-ready designs are handed over as downloadable assets.
Usability Testing
Test and get direct feedback from users on your prototype or software in a week.
Kungu Labs _ has already recruited and vetted a pool of 3000 + research participants. Instead of spending days searching and recruiting, we carefully pick participants to match the targeted user segment from an existing pool of participants. We. therefore, spend most of the time listening, observing, identifying usability issues, and designing recommendations.
What to expect:
UX research to understand, map and align user needs with business goals.The right participants.
Moderated usability testing (remotely or in-person)
A comprehensive and prioritized Usability Testing Report detailing UX issues, their severity, and recommended fixes.
Heuristic Evaluation
This is a 10-hour engagement with two UX experts who will provide an in-depth review of the quality of your website, or app according to UX best practices. You will get a Heuristic Evaluation Report on UI problems and design recommendations