Innovation Work

Innovation Arm

KUNGU LABS LTD (KL-LTD) is our for-profit arm specializing in research, design, and consultancy—helping social enterprises navigate complex consumer challenges and stay ahead in a dynamic market.

We blend research, human-centered design, and strategy to create transformative products, services, and experiences that drive business growth.

UX Research and Design for Software 

Mobile, Web, and Enterprise applications

People’s needs are constantly evolving, and user experience is different for everyone. So, designing a meaningful digital experience requires you to get closer to your users. 

Customer Experience (CX)

Services and Consumer Goods

Creating outstanding products and services for your customers requires a continuous assessment of their usability and usefulness. We help our clients step into the customers’ shoes to fully understand what they need and where their pain points and priorities lie....

Audience Experience (AX)

Events, Festivals and Media

Are you in the entertainment or events space and looking to better connect with your guests to deliver more memorable and sensational experiences? 

Meet our team

Looking to solve a complex problem, or develop a forward-thinking strategy for impact?
👉 Get in Touch